Effective Date: January 11, 2026
Website: bespokeblindsdesign.com
Business Name: Bespoke Blinds Design Studio (“Bespoke Blinds,” “we,” “us,” or “our”)

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, request a quote, contact us, subscribe to updates, or otherwise interact with us.

We collect information you choose to provide, including when you submit forms on our website (for example, to request a quote/estimate or contact us). This may include:

• Contact details (such as name, email address, phone number)
   
• Address details (street, city, ZIP code)
   
• Project details you include in your message (e.g., window measurements, preferences)
   
• Files/attachments you upload (e.g., photos, documents)
   
• Subscription information (email address for updates/deals/tips)
   

When you visit the website, we (and our service providers) may automatically collect:

• Device and browser data (IP address, browser type, device identifiers, operating system)
   
• Usage data (pages viewed, links clicked, time on site, referring URLs)
   
• Approximate location derived from IP address
   

We use cookies and similar technologies to help operate the site, analyze traffic, and improve your experience.

Our forms may be protected by Google reCAPTCHA to prevent spam and abuse. When reCAPTCHA is used, Google may collect information from your device and browser. Google’s use of this information is governed by Google’s Privacy Policy and Terms.

We use personal information to:

• Provide quotes/estimates and respond to inquiries
   
• Communicate with you about appointments, services, and project details
   
• Provide customer service and manage our business relationship
   
• Send updates, promotions, deals, and maintenance tips if you subscribe (you can opt out at any time)
   
• Maintain website functionality, security, and fraud/spam prevention
   
• Analyze website performance and improve our website, services, and marketing
   

We may share personal information in the following circumstances:

We may share information with vendors that help us operate our business and website (for example: website hosting, analytics, email delivery, file storage, customer communications, and form processing). These providers are authorized to use personal information only as needed to provide services to us.

We may disclose information if required by law, subpoena, court order, or other legal process, or if we believe disclosure is necessary to protect rights, safety, and security (ours, our customers, or others).

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all business assets, information may be transferred as part of that transaction.

Cookies are small files stored on your device. We use cookies to operate the site and to understand usage so we can improve performance and user experience.

We may use analytics tools (directly or through our website platform) to measure traffic and usage trends. These tools may collect data such as your IP address and on-site activity.

We do not currently run paid advertising or remarketing campaigns (for example, Google Ads remarketing or Meta/Facebook Pixel remarketing).

If we choose to run advertising in the future, we may use advertising or remarketing technologies that rely on cookies or similar tools to help measure campaign performance and/or show relevant ads. If we implement these tools, we will update this Privacy Policy and, where required, provide additional notice and choices (for example, cookie consent controls).

You can control cookies through:

• Your browser settings (block or delete cookies)
   
• Any cookie banner/settings tools presented on the site (if available)
   

Blocking cookies may affect site functionality.

If you subscribe to receive emails, you can unsubscribe at any time by using the link in our emails (if provided) or by contacting us using the information in the “Contact Us” section.

We retain personal information only as long as reasonably necessary to:

• Provide services and respond to you
   
• Maintain business records
   
• Comply with legal obligations
   
• Resolve disputes and enforce agreements
   

Retention periods vary depending on the nature of the information and why it was collected.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of storage is 100% secure, and we cannot guarantee absolute security.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take reasonable steps to delete it.

Depending on where you live, you may have rights regarding your personal information, which may include:

• The right to access and obtain a copy of personal information we hold about you
   
• The right to delete personal information (subject to legal exceptions)
   
• The right to correct inaccurate personal information
   
• The right to opt out of certain processing (such as “sale” or “sharing” as defined by some state laws, or targeted advertising, if applicable)
   
• The right to non-discrimination for exercising your rights
   

Categories of information collected: identifiers (name, email, phone), contact/address information, internet/activity data, and any information you submit in messages or file attachments.
Purposes: providing quotes/services, customer support, communications, marketing (if subscribed), security, and analytics.
Disclosures: to service providers, for legal compliance, and business transfers (as described above).
Sale/Sharing: We do not sell personal information in exchange for money. If we add certain third-party advertising or analytics technologies in the future, some activity may be considered “sharing” under certain laws. Where applicable, you will be offered choices through cookie controls and/or other opt-out mechanisms.

To submit a request, contact us using the “Contact Us” section below. We may need to verify your identity before completing certain requests. You may also designate an authorized agent where permitted by law.

If you are located in the European Economic Area (EEA) or the United Kingdom, we process personal data under one or more of these legal bases:

• Performance of a contract (e.g., providing a quote or services you request)
   
• Legitimate interests (e.g., running and improving our business and website, communications, security, analytics)
   
• Consent (e.g., email marketing where required; certain cookies where required)
   
• Legal obligations (e.g., recordkeeping)
   

International transfers may occur if your information is processed outside your country. Where required, we use appropriate safeguards.

Our website may contain links to third-party sites or services. Their privacy practices are governed by their own policies, not ours.

We may update this Privacy Policy from time to time. The “Effective Date” above indicates when it was last updated. Material changes will be posted on this page.

For questions about this Privacy Policy or to submit a privacy request, contact:

Bespoke Blinds Design Studio
Email: bespokeblindsdesign@gmail.com
Mailing Address: 20242 Maxim Pkwy, Orlando, FL 32833

Effective Date: January 11, 2026
Website: bespokeblindsdesign.com
Business Name: Bespoke Blinds Design Studio (“Bespoke Blinds,” “we,” “us,” or “our”)

These Terms & Conditions (“Terms”) govern your access to and use of bespokeblindsdesign.com (the “Site”) and any quotes, consultations, purchases, financing applications, or services you obtain from us. By using the Site, you agree to these Terms.

If you do not agree, do not use the Site.

Bespoke Blinds provides window covering design, consultation, ordering, and related services, which may include installation performed by us or by a third-party installer depending on the project.

Quotes/estimates provided through the Site, by email, by phone, or in person are non-binding until confirmed in writing (for example, an invoice, order confirmation, or signed proposal). Quotes may change due to product availability, measurements, site conditions, customer changes, or other factors.

You are responsible for providing accurate information about your project and site conditions. If we take measurements, you agree to provide reasonable access to the premises.

If final production is based on measurements provided by you (or someone you designate), you accept responsibility for those measurements and any resulting fit issues.

You must ensure work areas are safe and accessible, including clearing furniture or obstructions, providing access to windows, and safely securing pets.

We typically require a deposit before ordering products and/or scheduling installation. The deposit amount and payment schedule will be stated in your proposal, invoice, or order confirmation.

Deposits are non-refundable once custom products are ordered or production begins. If an order is canceled before custom production begins (and cancellation is permitted by the manufacturer/vendor), any refund eligibility will be determined under the manufacturer/vendor policy and may be subject to fees.

By submitting payment, you authorize us (and our payment processors) to charge the payment method you provide for approved amounts as set forth in your written order documents.

Late or unpaid balances may be subject to reasonable administrative or collection costs where permitted by law.

We may offer financing options through third-party financing providers. Financing is:

• Subject to approval by the financing provider
   
• Governed by the financing provider’s separate terms, disclosures, and privacy practices
   
• Not guaranteed
   

If you choose financing, you authorize us to share the information reasonably necessary to facilitate the financing process (such as contact information, order amount, and related transaction details) with the financing provider and related partners.

We are not responsible for financing provider decisions, approvals, denials, interest rates, fees, payment schedules, reporting practices, or disputes arising from financing agreements. Those issues must be handled directly with the financing provider, except to the extent the issue relates to our products/services.

Many window coverings are made-to-order or custom. Lead times and availability can vary and are not guaranteed.

Once an order is placed, changes or cancellations may not be possible or may incur fees, especially for custom products. Any permitted changes or cancellations are subject to manufacturer and vendor policies.

Installation timelines are estimates and can be affected by product lead times, scheduling availability, weather, or site readiness.

You are responsible for ensuring the installation location is ready and accessible at the scheduled time. If installation cannot be completed due to site conditions (e.g., blocked access, unsafe conditions, pets not secured, or missing approvals), you may be charged a reschedule or trip fee where permitted by law and as disclosed in your order documents.

Installation may be performed by independent third-party installers. When third-party installers are used:

• They may have their own scheduling constraints and onsite procedures.
   
• We may share necessary information (name, address, contact details, order details) to coordinate installation.
   
• To the extent permitted by law, third-party installers are responsible for their own acts and omissions while performing installation services.
   

If you have an issue with installation workmanship, notify us promptly so we can coordinate an appropriate resolution, which may include dispatching the installer, arranging repairs, or coordinating with the manufacturer/vendor.

Some site conditions may require additional labor, parts, or modifications (for example: uneven surfaces, damaged frames, unexpected materials, access limitations). These may result in additional charges, which will be communicated to you.

You are responsible for confirming HOA/condo/building requirements, permits (if applicable), and access logistics (gate codes, elevator reservations, etc.).

Manufacturer warranties (if any) apply to many products and vary by brand and product type. We can provide warranty information when available.

We do not guarantee that colors, textures, or materials displayed online will exactly match the final product due to lighting, screen differences, dye lots, and manufacturing variations.

If a product arrives damaged or defective, you must notify us within a reasonable time after delivery/installation so we can work with the manufacturer or vendor on a resolution.

Many products we offer are custom or special order. Custom products are typically non-returnable and non-refundable, except where required by law or where the manufacturer provides an exception.

If returns are allowed for a specific item, they are subject to the manufacturer/vendor return policy and may include restocking fees, shipping costs, and/or handling fees.

Promotions are subject to availability and may have additional terms, limitations, or expiration dates.

We reserve the right to correct pricing or typographical errors and to cancel or refuse orders impacted by errors, even after a request or order is submitted.

You agree not to:

• Use the Site for unlawful purposes
   
• Attempt to gain unauthorized access to the Site or its systems
   
• Interfere with the Site’s operation or security
   
• Upload or transmit malicious code
   
• Submit false or misleading information through forms
   

We may restrict or terminate access to the Site if we believe you have violated these Terms.

The Site and its content—including text, images, logos, designs, graphics, and page layouts—are owned by Bespoke Blinds or licensed to us and are protected by intellectual property laws.

You may view and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, or exploit Site content without our written permission.

The Site may include links to third-party websites or services. We do not control third-party sites and are not responsible for their content, policies, or practices. Your use of third-party sites is at your own risk.

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

Information on the Site is for general informational purposes and is not a guarantee of pricing, availability, timelines, or results.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BESPOKE BLINDS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER, UNLESS A DIFFERENT AMOUNT IS REQUIRED BY LAW.

Some states do not allow certain limitations, so some of the above may not apply to you.

You agree to defend, indemnify, and hold harmless Bespoke Blinds and its owners, employees, contractors, and agents from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, your violation of these Terms, or your infringement of any rights of another.

Your use of the Site is also governed by our Privacy Policy.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules.

Any dispute arising out of or related to these Terms or the Site will be brought in the state or federal courts located in Orange County, Florida, and you consent to personal jurisdiction and venue in those courts.

We may update these Terms from time to time. The “Effective Date” above indicates when they were last updated. By continuing to use the Site after changes are posted, you agree to the updated Terms.

Bespoke Blinds Design Studio
Email: bespokeblindsdesign@gmail.com
Mailing Address: 20242 Maxim Pkwy, Orlando, FL 32833